Installing Topaz Signature Pad Step by Step

Written by Jarad on March 20, 2023

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Before you get started your computer must meet these requirements:

  • You MUST be running Microsoft Windows 7 or later, 10 is recommended.

  • You MUST have a USB, Serial, or Bluetooth connection, depending on your Topaz Signature Pad model.

  • Your Topaz Signature Pad MUST NOT be plugged in.

You can view our brief install (overview) article HERE.


  • After the Installer downloads, open the file. (This image will look different depending on what browser you’re using).

  • Windows User Account Control will ask if you want to allow the app to make changes, click “Yes”.

  • You should now close your web browser (Chrome, Firefox, Edge, etc) and any other open windows. DO NOT close the SigWeb Setup window.

  • To begin the SigWeb Setup installation process click “Next >” to continue.

  • Next, select “I accept the terms in the License Agreement”.

  • Then click “Next >”.

  • Select your Topaz Signature Pad model. The model will be on the sticker on the back of the signature pad. Select the Prefix, Model Series, and the Suffix.

  • DO NOT check the “Disable Pop-Up Messages” checkbox.

  • Then click “Next >”.

  • DO NOT change the “Certificate Checker Configurations:”DO NOT uncheck the “Notify Users of Expiring Certificate” checkbox.

  • Click “Next >”.

  • DO NOT make any changes to the “Installation Folder”.

  • Click “Next >”.

  • Ready to Install, Click “Install”.

  • Wait for the installer to finish before doing anything else.

  • After the SigWeb Setup Wizard is finished click “Finish”.

  • The Installer will now close.

  • Connect your Topaz Signature Pad to your computer. (if you connected the signature pad before you started you can skip this part)

  • You will get a message in the bottom left hand corner of Windows, above your clock, saying the Topaz Signature Pad is connected.

You are finished installing your Topaz Signature Pad. You do not have to make any changes in FastBound for the signature pad to work. FastBound will automatically detect the signature pad.


If you want to test your signature pad you can go to the SigPlus Web Demo in your browser.

  • Click the “Sign” button, then sign your signature pad and it will be displayed in the box.