When an Item is returned by your shipper (UPS, FedeX, DHL, USPS, etc.) because it could not be delivered, you would just Undispose the item and enter a note.
Follow these steps
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On the main menu click Items
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Search and find the Item
– Be sure to search for Disposed Items -
Select the Item and scroll down to the Undispose Item button
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Click the Undispose Item button and enter a note
– Example Note: “Transfer to (name and FFL #) deleted on (date). Firearm never delivered and returned by (shipper) on (date)” -
Click the Undispose Item button