Secure Your FastBound Account with Network Location Restrictions

Written by Jarad on May 15, 2023

FastBound allows account owners to enhance their security by restricting access to specific IP addresses or address ranges. This feature is handy for businesses that require strict control over who can access their FastBound account. You can ensure that only authorized devices and networks can access your sensitive information by implementing IP restrictions.

Benefits of IP Restrictions

  1. Increased Security: Restricting account access to specific IP addresses or ranges reduces unauthorized access risk and protects sensitive data.

  2. Controlled Access: IP restrictions help maintain a controlled environment by allowing access only from predetermined locations, such as your office network.

  3. Reduced Risk of Data Breaches: With limited access points, the chances of potential data breaches and unauthorized account activities are significantly reduced.

How to Enter Addresses or Ranges Using CIDR Notation

CIDR (Classless Inter-Domain Routing) notation is a compact way to represent IP addresses and their associated routing prefix. ARIN, the American Registry for Internet Numbers, has a handy CIDR calculator. To enter IPv4 or IPv6 addresses or ranges using CIDR notation, follow these steps:

  1. Determine the IP address(es) or range(s) you want to allow access to your FastBound account. You can specify individual IP addresses or entire address ranges.

  2. For individual IP addresses, use the following format:

    1. For IPv4: A.B.C.D (e.g., 192.168.1.1)

    2. For IPv6: X:X:X:X:X:X:X:X (e.g., 2001:0db8:85a3:0000:0000:8a2e:0370:7334)

  3. For IP address ranges, use CIDR notation:

    1. For IPv4: A.B.C.D/N (e.g., 192.168.1.0/24)

    2. For IPv6: X:X:X:X:X:X:X:X/N (e.g., 2001:0db8:85a3:0000:0000:8a2e:0370:7334/64)

  4. The number after the slash (N) represents the prefix length, which indicates the number of bits in the address that must match the network portion. A smaller N allows for a broader range of addresses, while a larger N narrows the range.

    1. Note: If no prefix is specified, individual addresses are assumed to be single IP addresses /32 or /128 for IPv4 and IPv6, respectively.

  5. To specify multiple IP addresses or ranges, separate them using tabs, spaces, commas, or new lines.

Example:

192.168.1.1, 192.168.2.0/24 2001:0db8:85a3:0000:0000:8a2e:0370:7334,2001:0db8:85a3:0000:0000:8a2e:0370:7334/64, 2001:db8::/32

By following these guidelines, you can successfully configure IP restrictions for your FastBound account and enhance the security of your sensitive data.

Unexpected IP Address Changes

If you experience an unexpected IP address change and can no longer access your FastBound account, please contact FastBound support for assistance. Our support team will work with you to resolve the issue and restore your access as quickly as possible.

You can reach FastBound support through the following channels:

  • Live Chat: Accessible via FastBound

  • Email: support@fastbound.com

  • Phone: (833) 263-4473 (Monday – Friday, 7 AM – 6 PM PST)

To expedite the support process, please provide the following information when contacting the support team:

  1. The email address you use to access FastBound with.

  2. A brief description of the issue.

  3. IP addresses or ranges that currently have access.

  4. The new IP address or range that needs to be added to your account’s allowed list.

Please be patient and note that the FastBound support team may require additional information to verify your identity before changing your account’s network location settings for security reasons.