FastBound will only produce records when presented with a valid subpoena issued by a court of competent jurisdiction. We rigorously enforce this policy to comply with all applicable legal requirements and protect the confidentiality and privacy of individuals identified in those records.
Requesting Records
Here are the detailed steps for requesting records that are under our control.
1. Obtain a Signed Subpoena
To release any records, we require a subpoena issued by a court of competent jurisdiction. Please ensure that your subpoena includes the following information:
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Associated license name(s), trade name(s), or license number(s)
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Specific types of records being requested
2. Submitting the Subpoena
For the fastest response, please email a scanned copy of a signed subpoena to subpoena@fastbound.com.
We typically acknowledge receipt within one business day and complete most requests within one to two business days, depending on the types of records requested.
By Mail or Courier
If you prefer to mail your subpoena, please send it via courier with tracking to our office, located at:
FastBound, Inc.
Attn: Custodian of Records
1024 Iron Point Road
Folsom, CA 95630
Please email the tracking number to subpoena@fastbound.com so we can track and expedite your request.
3. Production of Records
We will respond to the requesting party with a download link to an encrypted ZIP archive containing the responsive records. The decryption password will be provided separately.
All records produced include Pretty Good Privacy (PGP) digital signatures (*.sig files), which demonstrate that FastBound produced the records and that the records have not been corrupted or tampered with since production.
Confidentiality
FastBound will not disclose the existence of the subpoena to any person or entity, including the subscriber(s) or customer(s) of the account(s) listed in the subpoena. However, FastBound may disclose the subpoena to an attorney representing FastBound to receive legal advice.